.page-faq {
  --faq-line: 1px solid rgba(20, 17, 15, .14);
  --faq-line-soft: 1px solid rgba(20, 17, 15, .08);
  --faq-radius: 4px;
  background: var(--paper-050);
  color: var(--ink-900);
  font-family: var(--font-body);
  overflow-x: hidden;
}

.page-faq .faq-crumb {
  max-width: var(--wrap);
  margin: 0 auto;
  padding: 18px clamp(20px, 5vw, 48px) 0;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: baseline;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--ink-600);
}

.page-faq .faq-crumb a {
  color: var(--ink-600);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: border-color var(--dur) var(--ease), color var(--dur) var(--ease);
}

.page-faq .faq-crumb a:hover,
.page-faq .faq-crumb a:focus-visible {
  color: var(--cinnabar-600);
  border-bottom-color: var(--cinnabar-600);
}

.page-faq .faq-hero {
  position: relative;
  padding: clamp(26px, 4vw, 52px) 0 clamp(40px, 6vw, 88px);
  background: linear-gradient(180deg, rgba(232, 222, 203, .62), rgba(247, 242, 232, 0) 82%);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(to right, rgba(20, 17, 15, .055) 1px, transparent 1px),
    linear-gradient(to bottom, rgba(20, 17, 15, .055) 1px, transparent 1px);
  background-size: 84px 84px;
  -webkit-mask-image: linear-gradient(180deg, #000 0%, rgba(0, 0, 0, .35) 62%, transparent 92%);
  mask-image: linear-gradient(180deg, #000 0%, rgba(0, 0, 0, .35) 62%, transparent 92%);
  pointer-events: none;
}

.page-faq .faq-hero__grid {
  position: relative;
  display: grid;
  gap: clamp(28px, 4vw, 44px);
  grid-template-columns: minmax(0, 1fr);
}

.page-faq .faq-hero__lead {
  min-width: 0;
}

.page-faq .faq-hero h1 {
  margin: 14px 0 0;
  font-family: var(--font-display);
  font-weight: 300;
  font-size: clamp(32px, 7.4vw, 72px);
  line-height: 1.06;
  letter-spacing: -.01em;
  color: var(--ink-900);
}

.page-faq .faq-hero__intro {
  margin: 22px 0 0;
  max-width: 36em;
  font-size: 16px;
  line-height: 1.85;
  color: var(--ink-600);
}

.page-faq .faq-hero__tags {
  margin-top: 24px;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.page-faq .faq-hero__cards {
  display: grid;
  gap: 14px;
  grid-template-columns: minmax(0, 1fr);
  align-content: start;
}

.page-faq .faq-mini {
  padding: 22px 24px 24px;
  border: var(--faq-line);
  background: var(--paper-050);
}

.page-faq .faq-mini__num {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: clamp(38px, 6vw, 56px);
  line-height: 1;
  color: var(--cinnabar-600);
  letter-spacing: -.02em;
}

.page-faq .faq-mini__num span {
  margin-left: 4px;
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 400;
  letter-spacing: .06em;
  color: var(--ink-600);
}

.page-faq .faq-mini--b .faq-mini__num {
  color: var(--gold-700);
}

.page-faq .faq-mini__label {
  margin: 10px 0 0;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .12em;
  color: var(--ink-900);
}

.page-faq .faq-mini__text {
  margin: 10px 0 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--ink-600);
}

.page-faq .faq-head {
  max-width: 46em;
}

.page-faq .faq-head h2 {
  margin: 12px 0 0;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: clamp(24px, 4vw, 40px);
  line-height: 1.24;
  letter-spacing: -.01em;
  color: var(--ink-900);
}

.page-faq .faq-head__text {
  margin: 14px 0 0;
  font-size: 15px;
  line-height: 1.85;
  color: var(--ink-600);
}

.page-faq .faq-head--split {
  display: grid;
  gap: 12px;
  max-width: none;
}

/* 三步流程 */
.page-faq .stepmap {
  list-style: none;
  margin: clamp(26px, 4vw, 46px) 0 0;
  padding: 0;
  display: grid;
  gap: 16px;
  grid-template-columns: minmax(0, 1fr);
}

.page-faq .stepmap__item {
  position: relative;
  padding: 24px 22px 26px;
  background: var(--paper-100);
  border-left: 3px solid var(--cinnabar-600);
  clip-path: polygon(0 0, calc(100% - 18px) 0, 100% 18px, 100% 100%, 0 100%);
}

.page-faq .stepmap__no {
  display: block;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .18em;
  color: var(--cinnabar-600);
}

.page-faq .stepmap__body h3 {
  margin: 10px 0 0;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 21px;
  line-height: 1.35;
  color: var(--ink-900);
}

.page-faq .stepmap__entry,
.page-faq .stepmap__result {
  margin: 12px 0 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--ink-600);
}

.page-faq .stepmap__entry a {
  color: var(--bamboo-600);
  text-decoration: none;
  border-bottom: 1px solid rgba(71, 115, 95, .45);
}

.page-faq .stepmap__entry a:hover,
.page-faq .stepmap__entry a:focus-visible {
  border-bottom-color: var(--bamboo-600);
}

.page-faq .stepmap__result {
  display: flex;
  gap: 9px;
  padding-top: 12px;
  border-top: var(--faq-line-soft);
  color: var(--ink-900);
}

.page-faq .stepmap__dot {
  flex: 0 0 auto;
  width: 8px;
  height: 8px;
  margin-top: 9px;
  border-radius: 50%;
  background: var(--gold-500);
}

.page-faq .faq-flowimg {
  margin: clamp(26px, 4vw, 42px) 0 0;
}

/* 问答 */
.page-faq .faq-filter {
  margin: clamp(22px, 3vw, 32px) 0 clamp(18px, 2.5vw, 26px);
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding-bottom: 6px;
  scroll-snap-type: x proximity;
}

.page-faq .faq-filter .filter-btn {
  flex: 0 0 auto;
  scroll-snap-align: start;
}

.page-faq .faq-grid {
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(0, 1fr);
  align-items: start;
}

.page-faq .faq-item {
  background: var(--paper-050);
  border: var(--faq-line);
  border-radius: var(--faq-radius);
  transition: border-color var(--dur) var(--ease), box-shadow var(--dur) var(--ease);
}

.page-faq .faq-item[open] {
  border-color: rgba(178, 58, 47, .5);
  box-shadow: var(--shadow-card);
}

.page-faq .faq-item summary {
  position: relative;
  list-style: none;
  cursor: pointer;
  padding: 17px 48px 17px 18px;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 16px;
  line-height: 1.6;
  color: var(--ink-900);
}

.page-faq .faq-item summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item summary::after {
  content: "+";
  position: absolute;
  right: 18px;
  top: 14px;
  font-family: var(--font-mono);
  font-size: 20px;
  line-height: 1.4;
  color: var(--cinnabar-600);
}

.page-faq .faq-item[open] summary::after {
  content: "–";
}

.page-faq .faq-item summary:focus-visible {
  outline: 2px solid var(--ink-900);
  outline-offset: -2px;
}

.page-faq .faq-item__body {
  padding: 0 18px 20px;
  border-top: 1px dashed rgba(20, 17, 15, .18);
  margin-top: 2px;
  padding-top: 14px;
}

.page-faq .faq-item__body p {
  margin: 0 0 10px;
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--ink-600);
}

.page-faq .faq-item__body p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-item__body a {
  color: var(--bamboo-600);
  text-decoration: none;
  border-bottom: 1px solid rgba(71, 115, 95, .45);
}

/* 月份回看 */
.page-faq .faq-months__grid {
  display: grid;
  gap: clamp(26px, 4vw, 44px);
  grid-template-columns: minmax(0, 1fr);
  align-items: start;
}

.page-faq .faq-months__main {
  min-width: 0;
}

.page-faq .faq-months h2 {
  margin: 12px 0 0;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: clamp(24px, 4vw, 40px);
  line-height: 1.24;
  color: var(--ink-900);
  letter-spacing: -.01em;
}

.page-faq .faq-months__text {
  margin: 14px 0 0;
  max-width: 34em;
  font-size: 15px;
  line-height: 1.85;
  color: var(--ink-600);
}

.page-faq .month-band {
  margin: 22px 0 0;
  display: flex;
  gap: 9px;
  overflow-x: auto;
  padding: 4px 2px 12px;
  scroll-snap-type: x proximity;
}

.page-faq .month-chip {
  flex: 0 0 auto;
  scroll-snap-align: start;
  padding: 9px 15px;
  border: 1px solid rgba(20, 17, 15, .2);
  border-radius: 999px;
  background: var(--paper-050);
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .06em;
  color: var(--ink-900);
  text-decoration: none;
  transition: background var(--dur) var(--ease), border-color var(--dur) var(--ease);
}

.page-faq .month-chip:hover,
.page-faq .month-chip:focus-visible {
  background: var(--gold-100);
  border-color: var(--gold-500);
}

.page-faq .record-sheet {
  margin: 20px 0 0;
  background: var(--ink-900);
  color: var(--paper-050);
  border-radius: var(--faq-radius);
  padding: clamp(20px, 3vw, 30px);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 20px), calc(100% - 20px) 100%, 0 100%);
}

.page-faq .record-sheet__head {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  gap: 8px;
  padding-bottom: 14px;
  border-bottom: 1px solid rgba(247, 242, 232, .2);
}

.page-faq .record-sheet__title {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .16em;
  color: var(--gold-500);
}

.page-faq .record-sheet__meta {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: .05em;
  color: rgba(247, 242, 232, .62);
}

.page-faq .record-sheet__list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .record-sheet__row {
  display: grid;
  gap: 4px;
  padding: 14px 0;
  border-bottom: 1px solid rgba(247, 242, 232, .14);
}

.page-faq .record-sheet__row:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .record-sheet__type {
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 16px;
  color: var(--paper-050);
}

.page-faq .record-sheet__desc {
  font-size: 13px;
  line-height: 1.7;
  color: rgba(247, 242, 232, .72);
}

.page-faq .record-sheet__state {
  justify-self: start;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: .1em;
  padding: 3px 9px;
  border-radius: 999px;
  background: rgba(71, 115, 95, .55);
  color: var(--paper-050);
}

.page-faq .faq-months__note {
  margin: 18px 0 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--ink-600);
}

.page-faq .faq-months__note a {
  color: var(--cinnabar-600);
  text-decoration: none;
  border-bottom: 1px solid rgba(178, 58, 47, .45);
}

.page-faq .faq-phone {
  margin: 0;
  max-width: 340px;
  justify-self: center;
}

/* 仍需帮助 */
.page-faq .faq-help__panel {
  display: grid;
  gap: 26px;
  grid-template-columns: minmax(0, 1fr);
  padding: clamp(24px, 4vw, 52px);
  background: linear-gradient(125deg, var(--cinnabar-100) 0%, var(--gold-100) 100%);
  border-radius: var(--faq-radius);
  clip-path: polygon(0 0, calc(100% - 26px) 0, 100% 26px, 100% 100%, 0 100%);
}

.page-faq .faq-help h2 {
  margin: 10px 0 0;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: clamp(22px, 3.6vw, 34px);
  line-height: 1.3;
  color: var(--ink-900);
}

.page-faq .faq-help__text > p {
  margin: 12px 0 0;
  max-width: 34em;
  font-size: 15px;
  line-height: 1.85;
  color: var(--ink-700);
}

.page-faq .faq-help__list {
  list-style: none;
  margin: 16px 0 0;
  padding: 0;
  display: grid;
  gap: 8px;
}

.page-faq .faq-help__list li {
  position: relative;
  padding-left: 18px;
  font-size: 14px;
  line-height: 1.75;
  color: var(--ink-700);
}

.page-faq .faq-help__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 9px;
  width: 10px;
  height: 2px;
  background: var(--cinnabar-600);
}

.page-faq .faq-help__cta {
  align-self: center;
  padding-top: 4px;
  min-width: 0;
}

.page-faq .faq-help__mail {
  margin: 14px 0 0;
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: .02em;
  color: var(--ink-900);
  word-break: break-all;
}

.page-faq .faq-help__time {
  margin: 8px 0 0;
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: .05em;
  color: var(--gold-700);
}

@media (min-width: 700px) {
  .page-faq .faq-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 14px;
  }

  .page-faq .faq-hero__cards {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    align-items: start;
  }

  .page-faq .faq-mini--b {
    margin-top: 28px;
  }

  .page-faq .record-sheet__row {
    grid-template-columns: 7em minmax(0, 1fr) auto;
    align-items: center;
    gap: 14px;
  }

  .page-faq .record-sheet__state {
    justify-self: end;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    align-items: start;
    gap: clamp(32px, 4vw, 56px);
  }

  .page-faq .faq-hero__cards {
    grid-template-columns: minmax(0, 1fr);
    padding-top: 12px;
  }

  .page-faq .faq-mini--a {
    width: 88%;
  }

  .page-faq .faq-mini--b {
    width: 92%;
    margin-top: 18px;
    margin-left: auto;
  }

  .page-faq .faq-head--split {
    grid-template-columns: minmax(0, 6fr) minmax(0, 5fr);
    align-items: end;
    gap: 32px;
  }

  .page-faq .faq-head--split .faq-head__text {
    margin: 0;
  }

  .page-faq .stepmap {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 18px;
    align-items: start;
  }

  .page-faq .stepmap__item:nth-child(2) {
    margin-top: 36px;
  }

  .page-faq .stepmap__item:nth-child(3) {
    margin-top: 72px;
  }

  .page-faq .faq-months__grid {
    grid-template-columns: minmax(0, 8fr) minmax(0, 4fr);
    gap: clamp(32px, 5vw, 64px);
  }

  .page-faq .faq-phone {
    justify-self: end;
  }

  .page-faq .faq-help__panel {
    grid-template-columns: minmax(0, 1.45fr) minmax(0, .85fr);
    align-items: center;
    gap: 40px;
  }
}